Get in Touch
Have questions, feedback, or need support? We're here to help.
Send us a Message
We'll get back to you within 24 hours.
Contact Information
support@cognisphere.me
For general inquiries and support
Live Chat
Available on our website
Monday - Friday, 9 AM - 6 PM PST
Office
San Francisco, CA
Remote-first company
Support Hours
Monday - Friday: 9 AM - 6 PM PST
Emergency support available 24/7
Frequently Asked Questions
How quickly do you respond?
We aim to respond to all inquiries within 24 hours during business days.
Do you offer phone support?
Currently, we provide support via email and live chat. Phone support is available for enterprise customers.
Can I schedule a demo?
Yes! Contact us to schedule a personalized demo of CogniSphere's features.
Other Ways to Get Help
Help Center
Browse our comprehensive knowledge base
Find answers to common questions, tutorials, and troubleshooting guides.
Community Forum
Connect with other CogniSphere users
Share tips, ask questions, and learn from our community of users.
Status Page
Check system status and updates
Stay informed about system status, maintenance, and incidents.